Best Customer Service Trainer in Mg Road Near me

1 Best Customer Service Trainer in Mg Road

We have shortlisted 1 Customer Service Trainer in Mg Road for Customer Service Training

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Leema Bernad Viji

Leadership Coach & Image Consultant | Certified in Image Advantage by Conselle Institute, USA | Certified in Martin Seligman’s Positive Psychology, University of Pennsylvania |

Experience: 20 Years

Assignments Completed: 460

Available On: Tuesday 10:00 AM TO 07:00 PM

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How does it work?
1

Once you’ve found the best Customer Service Trainer in Mg Road, easily book an appointment to discuss your requirements.

2

Customer Service Trainer from Mg Road will conduct a Needs Analysis Discussion to understand your requirements & provide details on their services and fees.

3

After reviewing and accepting their proposed plan and professional fees, you can enjoy personalized Customer Service Training in Mg Road from these experts.

Customer Service Trainer in Mg Road - Frequently Asked Questions

Customer service training in Mg Road empowers individuals and teams to deliver exceptional customer experiences. It focuses on:

  • Effective communication (verbal and non-verbal)
  • Active listening and empathy
  • Problem-solving and complaint handling
  • Creating positive, memorable customer interactions that drive repeat business and brand loyalty.

This training is key for increasing customer satisfaction, retention, and positive reviews.

Anyone in a customer-facing role can benefit, including:

  • Retail staff, call center agents, hospitality workers
  • Healthcare professionals, front desk staff, and support teams
  • Entrepreneurs and freelancers interacting directly with clients
  • Corporate teams in sales, service, or tech support

Whether you’re a team member or business owner, this training enhances your customer impact.

Core skills covered include:

  • Active listening and clear communication
  • Professional email, phone, and chat etiquette
  • Handling difficult customers with patience and professionalism
  • Managing customer expectations and resolving complaints
  • Upselling and cross-selling without being pushy
  • Building rapport for long-term loyalty

Training is hands-on, scenario-based, and tailored to your industry.

Absolutely. Customers remember how they feel during interactions. By ensuring consistent, empathetic, and solution-focused service, your team builds:

  • Trust and rapport
  • Greater brand loyalty
  • Positive word-of-mouth and online reviews

This directly impacts repeat business and long-term growth.

Yes. Trainers tailor sessions based on:

  • Your industry (e.g., retail, hospitality, healthcare, tech)
  • Team size, structure, and customer journey touchpoints
  • Real-life scenarios and common service challenges

Customization ensures maximum relevance and ROI for your business.

Our trainers are ICBI-certified Soft Skills Trainers with real-world experience in:

  • Training frontline teams across industries
  • Implementing service excellence standards
  • Coaching individuals and corporates for high-impact results

They bring practical tools and proven techniques to elevate service delivery.

It’s simple:

  • Use our search engine to find certified trainers in Mg Road
  • Book directly—no login needed
  • Get instant confirmation via WhatsApp and email

Choose from individual coaching or team workshops based on your needs.

To become a certified trainer, enroll in ICBI’s Soft Skills Training course, which includes:

  • Modules on customer engagement, empathy, and complaint handling
  • Practical training delivery tools
  • Certification to coach teams in delivering world-class customer service

For details, visit our “Courses” tab and explore this rewarding career path.