Soft Skills Training for Success in the 21st Century - ICBI

Image Consulting Business Institute

Soft Skills Training for Success in the 21st Century

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In a survey conducted by Wonderlic, it was found that 93% of employers consider soft skills “essential” in a potential employee with the highest value on management and communication skills. And, according to the Niti Aayog report, 53% who pass out from higher educational institutes cannot be employed anywhere. So, why does the gap exist? Because of the lack of soft skills in India.

The problem of the skill gap in India is alarming since students and job seekers are not 21st-century-ready. They lack the basic soft skills that are critical to success. This has created a huge market potential for Image Consultants and Soft Skills Trainers. Considering the need of the hour, people are not only choosing training and mentoring as their first career choice but are also switching careers to become full-time soft skills trainers.

And what’s attracting people more towards training and mentoring is that opting for soft skills training courses and certifications doesn’t come with prerequisites. All you need to become a soft skills trainer is the passion to train and instil soft skills in others. Below are some of the skills that form a major part of the 21st-century skillset.

Communication Skills

Trainers must have a natural flair for communication because it is the top skill that 21st-century employers look for. Employers expect their employees to bring value to the table. In a majority of the cases, bringing new ideas and growth strategies to work isn’t a problem. The problem lies in the inability to fluently communicate ideas.

Hence, as a part of the communication skills training, the students must be trained to develop:

  • Confidence
  • Presentation skills
  • Public speaking skills
  • Listening and comprehension skills

Emotional Intelligence

Emotional Intelligence was 6th in the World Economic Forum’s list of the top 10 business skills that employees would need to thrive at their workplace.

People skills are not only critical to professional success, but they are also extremely important for personal growth. In organisations, emotional intelligence, i.e. acting as a human in the world of machines, is the key to success. It is critical to both human resource management and effective leadership.

Here are a few traits of an emotionally intelligent person:

  • The ability to understand one’s own emotions
  • The ability to regulate emotions before acting
  • The ability to understand others and view the situation from their point of view
  • The ability to build networks and maintain relationships

Critical and Creative Thinking

It cannot be more emphasized that being able to think out of the box is one of the most important business soft skills that open the gateways to success. As a soft skills trainer, you can train individuals on problem-solving with critical thinking. This not only has a major positive impact on the career growth, but also the personal growth of people.

Leadership Skills

A popular saying by Ronald Reagan goes like this – “A great leader gets people to do the greatest things.”

With the readymade training material and activities, you can polish your naturally instilled leadership skills and train the students as well as professionals to get ahead in their lives. The training will include developing or just polishing these traits:

  • An unfailing vision
  • People person skills
  • Ability to motivate others
  • Courage to accept mistakes
  • Humility
  • Faith in your own beliefs

Work Ethics

Value, honesty and loyalty are words that are casually flung around in companies. But we often fail to understand that employees who have certain work ethics, go from being just an employee to being a valuable employee. They are identified as more trustworthy and reliable, which is critical to job security.

As a soft skills trainer, you can help people develop these work ethics:

  • Honesty and integrity
  • Self-motivation
  • Positivity
  • Loyalty
  • Seriousness towards goals


Confidence is what truly influences. It distinguishes one from others and is the cornerstone of success in every field. As a trainer and mentor, you will be expected to train others on how to:

  • Question their inner critique
  • Dress up well before they show up at work
  • Help others to feel better about themselves
  • Prioritize themselves
  • Create personal boundaries

If you possess these soft skills that just need polishing and have a natural flair for training, then visit  and register in ICBI’s internationally acclaimed soft skills training course today.

Take control of your life and join the training industry which is thousands of crores huge.

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