Mumbai-based Soft Skills Trainer Nuzhat Mirajkar facilitated a 4-hour session for new employees of a Sports Academy on “Customer Service” in Marine Club, Mumbai, India.
The topics covered were Communication Skills, Workplace Etiquette and Emotional Intelligence. The feedback received was that it was informative and engaging.
It helped the employees to understand their new roles and to provide the best service for customer satisfaction with practical information.
