I am Shilpi Gupta, a Certified Corporate Soft Skills and POSH Trainer, as well as a Certified Image Consultant, with a strong background in hospitality sales and customer engagement. I am passionate about empowering individuals and teams through impactful learning experiences that enhance professional effectiveness, personal growth, and workplace success.
My professional journey began in the hospitality industry, where I built a strong foundation in service excellence, relationship management, customer experience, and professional standards. These experiences shaped my understanding of people, communication, and the importance of creating meaningful interactions—insights that continue to enrich my training and consulting work today.
I design and deliver interactive, experiential training programs focused on communication skills, workplace etiquette, emotional intelligence, professional presence, diversity and inclusion, workplace ethics, and personality development. Through practical learning methodologies, I help professionals and students build confidence, strengthen their professional image, and develop the skills needed to thrive in dynamic workplace environments.
As a Certified Image Consultant, I work extensively in the areas of personal branding, professional presence, grooming, body language, business etiquette, image management, and personality development. My goal is to help individuals align their appearance, behavior, and communication to create a credible, authentic, and impactful personal brand.
I also hold multiple certifications in POSH, including SHRM-recognized, HRCI-approved, and CPD-accredited programs, enabling me to support organizations in fostering safe, inclusive, and respectful workplace cultures. Through my work, I strive to create meaningful transformation by helping individuals and organizations build confidence, professionalism, and a culture of mutual respect and excellence.