Conflicts are a way of life. In every relationship in all walks of life there are situations that can result in conflicts. How do we deal with these conflicts is the key to our success in personal, professionals and social lives.
In a professional setup, we often deal with teams which comprises of different people. This is the sole reason why conflict may arise as different people bring different views, egos, concepts etc. A lack of synergy in a team may usually result in a conflict. However, conflicts are both healthy and unhealthy. Healthy when they are an outcome of an important discussion, brain-storming. While an unhealthy conflict results in bad blood in the team.
So, what is effective conflict management? Conflict resolution skills are important in all aspects of our life as we are always with people around us in Professional, Personal and Social lives. As conflict resolution skills lead to better synergy, we can be rest assured about our success when we have mastered this skill. This session gives the participant an insight to conflict as a whole and how to manage conflicts which is essential for success.
Benefits:
- Will be able to identify the source and type of conflict
- Handle different levels of conflict
- Overcome team conflicts successfully
- Apply different styles and strategy of conflict resolution
- Avoid work place conflicts by sensing the same in the very beginning
Content:
- Sources of Conflict
- Types of Conflict
- Personality Types and Conflict
- Levels of Conflict
- Team Conflicts
- Overcoming team conflicts
- Adverse cost of conflict
- Benefits of Conflict
- Resolving conflicts
Note: The coverage of content in a particular corporate training session will depend on the time allotted to that session.